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Mobile users are generally confused by their devices (study)

anger

Pew Internet and American Life Project have released a study saying 48% of the respondents to their survey said they needed help setting up their devices.

* 38% contacted user support at some time
* Men (39%) more than women (22%) are more likely to try to fix it themselves
* 29% of cellphone users had their device fail in the last year
* 23% of those cellphone users never had them fixed

I’m always surprised at the number of people who buy smartphones and other devices but don’t take the necessary time to set them up and get the most out of them. For example, at my university, I met several people with BlackBerrys who did not take the time to activate their push email. They didn’t even know they could get their email on the device other than through Google. They simply bought the phone for its QWERTY and therefore faster SMS.

[Via]

Smartphone users choose mobile games over enterprise software

BlackBerry 8300

A recent NPD Group research paper says that not only are people using their smartphones more, but they’re playing games more often than using enterprise and productivity software. The findings come from a portion of the report aimed at discovering what features and functions consumers are most aware.

Smartphones are still being used primarily as a communication device, with phone calls, email and text messages occupying the majority of a smartphone user’s time. This is changing due to a trend that has been primarily pioneered by the iPhone. Mobile gaming on the iPhone has steadily increased over the last three months and the trend is perpetually growing.

If mobile gaming, applications and web browsing are becoming an increasingly larger percentage of device usage, I’m anticipating a time when our phones are using 100% data. Phone calls will be made over VoIP and the majority of social interaction will be done via social networking and messaging programs. At this point, I feel we will truly have left behind the archaic and soon to be obsolete telephone.

[Via]

Americans are buying more smartphones

Paris Hilton and her BlackBerry

“This phone is like totally smart.”

You’ve probably noticed that here at QuicklyBored, we’ve got a pretty big focus on smartphones. It’s not that we don’t think that dumbphones can’t be entertaining, but rather smartphones are the most entertaining. So you can understand our joy to read that Americans are spending more money on cell phones due to the rapid rise of smartphones like the BlackBerry.

The average cost of a cell phone has risen to $84, up 14% from Q2 of 2007. This doesn’t include iPhone purchases either. Which, as we all know, would make the average cost something closer to a bajillion.

Also check out Simon’s post at BlackBerry Cool, who also loves the smartphone rise for obvious reasons.

[Via SiliconAlleyInsider]

Pocket Tunes 4.1.1 now available

Motorola Q with Pocket Tunes

Pocket Tunes 4.1.1 is now available
and they’ve updated it with three more enhancements and 15 bug fixes. The enhancements are to do with the landscape mode of the media player. One of the great things about this media player is that it comes pre-loaded with a catalog of Internet radio channels. All around, it’s a decent alternative to Windows Media Player.

[Via SmartPhoneThoughts]

3G iPhone to change the consumer smartphone market

Guy celebrating iPhone

3G iPhone to have Tsunami – Like Impact according to New ChangeWave Survey

The new 3G iPhone from Apple (AAPL) is going to have a tsunami-like impact on the smart phone market, according to a new ChangeWave survey of 3,567 consumers conducted in the aftermath of Apple’s June 9th announcement.

At present, the Canadian Blackberry manufacturer Research in Motion (RIMM; 42%, unchanged) is the clear consumer smart phone market leader among smart phone owners.

Continue reading ChangeWave’s iPhone research

Get a great free mobile game from Astraware

Astraware and Digital Eel are excited to announce the release of Big Box of Blox for Symbian S60 smartphones. This blox-stacking extravaganza is already available for Palm OS and Windows Mobile smartphones and PDAs.

Continue reading Astraware’s press release

EA Mobile targets smartphones

Blackberry Skin
Arjan at the Mobile Games Blog got the skinny on a new move from EA Mobile that targets smartphones. Many games in their catalog have been ported over to BlackBerry, Symbian, and Windows Mobile phones. This isn’t the first example of the trend towards smartphones, but it is probably the biggest name on the roster. Portals like bplay do good business even when targeting only the BlackBerry, so a move onto all the big smartphone platforms is likely to do very well. EA Mobile has previously announced their intention to develop for the iPhone, so it looks like they’re covering every base they possibly can.