Steve Szikora from Brantford Ontario Canada received a $26,000 iPhone bill from Rogers and needless to say he was PISSED. The bill came after only 3 months of iPhone usage and was clearly a mistake. After trying to negotiate with the robots in customer service, he went to the local papers who in turn, got the attention of Elizabeth Hamilton, director of corporate communications. She wasn’t about to argue over something that was so obviously an epic fail. “There is no debate, there is an error on his bill. We would like to apologize to the customer and correct the error immediately” she said.
[Via mobilesyrup]
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